If you're not completely satisfied with your purchase, you can return any unworn or defective merchandise within 30 days for a full refund. Returns after 30 days, and items marked FINAL SALE or AS IS will not be accepted.
Merchandise purchased online at easyspirit.com may only be returned by mail (see below). Easy Spirit Specialty and Outlet stores will not accept returns/exchanges for orders placed online at easyspirit.com.
NOTE: We don't accept returns for Easy Spirit products purchased at department stores, specialty stores or websites other than www.easyspirit.com
Online purchases may only be returned by mail. Please note: In-store purchases will not be accepted for return to the online store.
You have two options for return shipping:
1245 Forest Parkway
West Deptford, NJ 08066-1728
NOTE:the prepaid label can only be used when shipping within the U.S.
Refunds for eligible online returns are applied according to the original form of payment. Below are the details for refunds by payment method.
If you paid with...
Exchanges would require that you return your existing item by mail and place a new order with us by phone: 1-888-327-9772. We'll do our best to ensure you're able to place an order for the item you want, as well as price-match your original order.
As soon as we receive and process your returned item, you'll be refunded the purchase amount to the original method of payment. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.
Easy Spirit is only able to ship within the Continental United States, Hawaii and Alaska. Unfortunately at this time, we are not able to ship to the US Virgin Islands or other territories, Puerto Rico or Guam. We are unable to ship to PO Box or APO/DPO/military addresses.
Please note (for US shipments only):
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.
If your order status is "Processing", we have received your order and we are locating your product. Depending upon order volume, this may take a few days. Please see below for approximate order processing times.
When your order leaves our warehouse you will be sent an email with a tracking number for your order.
Please note that it may take 24 hours before tracking information appears.
5-7 business day delivery often requires the United States Postal Service (USPS) to make the final delivery. If USPS delivery is not an option for you, please select another delivery method.
Shipments will be processed the same day that the order is placed if credit card authorization is approved and it is received and authorized by noon EST.
Orders placed on a Saturday, Sunday, after noon (EST) on Friday, or on a holiday will begin processing on the next business day.
Deliveries are made Monday through Friday (except holidays).
Express deliveries must have signature for release.
Gift certificates are shipped separately and should arrive within 5-7 business days. If you need to express ship a gift certificate, please contact Customer Service.