EASY SPIRIT International Faq's
International Shipping Overview
We are happy to announce that Easy Spirit has a new international shipping solution, so you can now ship your favorite EasySpirit products to select international destinations. To ship items internationally, simply look for the flag at the top left corner of the site and click on the flag to choose your destination. Your order total will include all costs to get the products directly to your door, so you won't have any additional charges when the product arrives. Once you submit your order, the total is guaranteed at the exchange rate indexed at the time your order is placed.
International Order Charges
We are partnering with Borderfree to bring international shipping to our customers. Please note your credit card will be billed by Borderfree and your credit card statement will read “BF*EASYSPIRIT” where “BF” denotes the Borderfree network. Your credit card will be authorized by Borderfree when you submit your order. Your credit card will be billed by Borderfree at the time your order leaves the Borderfree warehouse in the U.S.
Promotions
Offers are valid only in the US and as indicated (in store only or online only).
Shipping To United States from International Location
All international orders must have a ship-to destination outside of the United States. We cannot support customers with international billing addresses shipping to U.S. addresses.
Placing an International Order
All orders shipping outside of the United States must be placed on our website. If you have any trouble placing an order for international shipment, please contact us at customer_relations@EasySpirit.com or 512-233-5400.
International Shipping Options
International Shipping options vary depending on the country you will be shipping to. At order checkout you will see the options available to you, as well as the estimated delivery time.
Gift Cards on International Orders
For international orders we do not offer gift cards for purchase or accept gift cards as payment. We apologize for any inconvenience.
Tracking an International Order
To track the status of your order, click here
International Size Chart
Please click here to view our size chart.
Returns
If for any reason you are not satisfied with your purchase, please contact us at customer_relations@EasySpirit.com and we will provide you with further instructions on where returns should be shipped and the amount you will be refunded. You will receive a return authorization number from our Customer Service team, as well as return instructions. We will accept returns of unworn, unwashed or defective merchandise within 45 days of purchase. Refund amounts for returned items will be credited to you by our world-wide shipping partner FiftyOne in the same currency and using the same exchange rate as your original order. You will be responsible for return shipping charges.
Please note: We cannot accept a return without a return authorization number.
Exchanges
We currently cannot accept exchanges for internationally shipped orders. If you are not happy with the size or style you received, simply follow the returns process above and place a new order for the item that you wish to receive.
Price Adjustments
We do not offer price adjustments on international orders due to factors such as the length of shipping time and customs tariffs and taxes.
Shipping

Easy Spirit is only able to ship within the Continental United States, Hawaii and Alaska. Unfortunately at this time, we are not able to ship to the US Virgin Islands or other territories, Puerto Rico or Guam. We are unable to ship to PO Box or APO/DPO/military addresses.

Please note (for US shipments only):
If your order includes multiple items, they may ship from different locations, experience different travel times and will often arrive on different days.

If your order status is "Processing", we have received your order and we are locating your product. Depending upon order volume, this may take a few days. Please see below for approximate order processing times.

When your order leaves our warehouse you will be sent an email with a tracking number for your order.
Please note that it may take 24 hours before tracking information appears.

Shipping Options
5-7 business days
$5
3-5 business days
$7
2 business days
$15
Next business day
$30

5-7 business day delivery often requires the United States Postal Service (USPS) to make the final delivery. If USPS delivery is not an option for you, please select another delivery method.

Shipments will be processed the same day that the order is placed if credit card authorization is approved and it is received and authorized by noon EST.

Orders placed on a Saturday, Sunday, after noon (EST) on Friday, or on a holiday will begin processing on the next business day.

Deliveries are made Monday through Friday (except holidays).

Express deliveries must have signature for release.

Gift certificates are shipped separately and should arrive within 5-7 business days. If you need to express ship a gift certificate, please contact Customer Service.

Taxes will be calculated once your shipping information is entered in checkout.