If you're not completely satisfied with your purchase, you can return any unworn or defective merchandise within 30 days for a full refund. Returns after 30 days, and items marked FINAL SALE or AS IS will not be accepted.
Merchandise purchased online at easyspirit.com may only be returned by mail (see below). Easy Spirit Specialty and Outlet stores will not accept returns/exchanges for orders placed online at easyspirit.com.
NOTE: We don't accept returns for Easy Spirit products purchased at department stores, specialty stores or websites other than www.easyspirit.com
Online purchases may only be returned by mail. Please note: In-store purchases will not be accepted for return to the online store.
- Pack and seal your return securely in the item's original packaging
- Properly mark your packing slip with the item(s) being returned, indicating the reason for your return, and include it in your package.
- If you don't have your packing slip, you can insert a copy of your order confirmation email or provide us with the following information:
- Order Number (if available)
- Item(s) being returned and the reason why
You have two options for return shipping:
- Use the pre-paid USPS shipping label included in your package or generate a new label online. Ship using your local Post Office and we'll deduct $7.50 from your refund for postage. Write down your return tracking number in case the return is delayed or lost in transit.
- Ship the package to the address below using your preferred method. We suggest delivery confirmation for tracking to resolve any issues of delayed returns or lost packages. Please retain your return tracking number.
1245 Forest Parkway
West Deptford, NJ 08066-1728
NOTE:the prepaid label can only be used when shipping within the U.S.
Refunds for eligible online returns are applied according to the original form of payment. Below are the details for refunds by payment method.
If you paid with...
- Credit Card: a refund for your return will be applied to the same card
- Paypal®: you will receive a full refund back to your PayPal® account
- AmazonPay: you will receive a full refund back to the account/card on file with which you made your purchase with Amazon
- Gift Card only:a refund for your return will be issued in the form of a new gift card
- Gift Card and Credit Card combined:The refund will be split as follows –
- The original amount charged to your credit card will be refunded back to the same card.
- You’ll receive a new gift card for the amount taken from your gift card.
- Check:Please allow six to eight (6-8) weeks to receive your refund check
- Non-company issued gift card – VISA®, MasterCard®, American Express®:if you’re using a bank-issued gift card, please hold onto it until you’re certain that you won’t be returning the item. Your refund can only be issued back to the gift card used to make the purchase.
Exchanges would require that you return your existing item by mail and place a new order with us by phone: 1-888-327-9772. We'll do our best to ensure you're able to place an order for the item you want, as well as price-match your original order.
As soon as we receive and process your returned item, you'll be refunded the purchase amount to the original method of payment. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.